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Frequently Asked Questions

Your Frequently Asked Questions

Below you can find frequently asked questions and answers.

1. What is Egemedet Logistics and what kind of services does it offer?

Egemedet Logistics is a logistics company that offers customized transportation services for various sectors. Our services include transportation of machinery, automobiles, textiles, steel, construction materials, food, healthcare products, chemical products and white goods.

2.How can I contact Egemedet Logistics?

You can contact us by filling out the contact form on our website, sending an e-mail or calling us.

3. How does machinery transportation take place?

Machinery transportation is carried out with special equipment and expert personnel. The machines are wrapped in special packaging and transported safely to prevent damage during transportation.

4. How can I benefit from your vehicle transportation service?

To benefit from our vehicle transportation service, you just need to make a reservation. Your vehicles are delivered safely to the address you specify.

5. What do you pay attention to when transporting chemical products?

We comply with national and international safety standards in the transportation of chemical products. We have specially trained personnel and appropriate vehicles for the transportation of dangerous goods.

6. How long is the delivery time?

Delivery time may vary depending on the type of product to be transported, the distance to be transported and customs procedures. You can contact our customer services to get detailed information about average delivery times.

7.How is the security of my products ensured?

We take various security measures during transportation for the safety of your products. We transport your products safely with special packaging and safe loading and unloading procedures.

8. Do you offer transportation services for large-scale projects?

Yes, we also provide transportation services for large-scale projects. We can develop special transportation plans and solutions for your projects. You can contact us for details.

9.Do you carry out customs procedures in international transportation?

Yes, we also carry out customs procedures in our international transportation services. Our experienced team in customs procedures follows all procedures on your behalf and ensures smooth transportation.

10. How can I report my complaints?

You can submit your complaints via the complaint form on our website, by sending an e-mail or by phone to our customer service. Your complaints will be evaluated and resolved as soon as possible.

11. Do you have environmentally friendly transportation solutions?

Yes, we have environmentally friendly and sustainable transportation solutions. We use energy efficient vehicles and prefer environmentally friendly packaging materials to reduce our carbon footprint.

12. Do you offer project-based logistics solutions?

Yes, we offer project-based logistics solutions. By developing customized logistics plans and strategies for your large-scale projects, we ensure that your project progresses smoothly and efficiently.

13.Do you offer transportation services for special loads?

Yes, as Egemedet Logistics, we offer transportation services for special loads such as dangerous goods, products requiring cold chain and high value items.S

14.How reliable is your monitoring system?

Our tracking system is based on the latest technology and allows you to know precisely and reliably where your cargo is at all times. Our systems are regularly updated and maintained.

15.What are the special services you offer for textile transportation?

In textile transportation, we use special hanging systems and protective packaging to prevent the products from being damaged. Additionally, we ensure that textile products are transported under appropriate conditions for humidity and temperature control.

16.How do you ensure hygiene conditions during food transportation?

We attach great importance to hygiene conditions during food transportation. We use special refrigerated vehicles for cold chain transportation, perform regular disinfection of the vehicles and ensure that our personnel receive hygiene training.

17. What are your sustainability policies?

We constantly work to increase energy efficiency, reduce our carbon footprint and adopt environmentally friendly practices within the framework of our sustainability policies. We also work actively on recycling and waste management.

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